The HP Color LaserJet CM MFP contains the following lights and buttons on the control panel: NOTE Print a demo page by pressing the Scan To and Start. I was using this HP printer/scanner with XP with no problem. Finally I opted to buy a new printer and move the CM to my Home Office where I use Vista on . HP have not done a good job at making their vista driver installer work well in Windows 7/8. But the actual drivers work fine. Install them as.

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It is in Printer properties -Advanced-Print Processor. Select your operating system and versionChange Detected operating system: Europe, Middle East, Africa. The Virtual Agent is currently unavailable. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Thanks, this was driving sxan nuts! The Printer works san but there is no driver for the Scanner.

This was after HP Software Update program downloading an upgrade. Click Save or Save asbrowse to the location where you want to save the. We were unable to find any drivers for your product. Browse to the location where you copied the printer CD or extracted the Vista bundle, click the Type column heading to sort the files by type, and then scroll to the Application files. Type the printer name or model number in the cm0115 box, h; then click Go. CM software install in Vista compat mode under Windows 7.


See your browser’s documentation for specific instructions. Click Apply and then click OK.

Unfortunately, there was no support for scanning. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? You can try to uninstall the printer drivers completely from Windows Vista system and try installing the latest version of printer drivers and check. Uninstall the drivers from Device Manager.

HP Color LaserJet CM Multifunction Printer – Driver Downloads | HP® Customer Support

Before you can run the software on a newer Windows PC in Windows Vista compatibility cm1051, you will need to modify the file properties. This page requires Javascript. You can follow the question or vote as helpful, but gp cannot reply to this thread. Here is a link for a Vista 64bit driver, see if it will install in compatibility mode The Virtual Agent is currently unavailable.

Javascript is disabled in this browser. I welcome any workarounds such as print servers or anything else that can revive color printing.

By clicking “Post Your Answer”, you acknowledge that you have read our updated terms of serviceprivacy policy and cookie policyand that your continued use of the website is subject to these policies. When you connect the printer to the computer using a USB or network cable, Windows detects the hardware and automatically cm1105 for and installs c1015 correct driver. Select the check box Run this program in compatibility mode for: You may also want to see if the print ccm1015 you are using now is somehow not correct and only allowing mono printing.

It may be that you can get past that by telling “network” when it asks you if your device is accessed via the network or USB. Using the Program Compatibility Troubleshooter moved it further along but did not finish. How does HP install software and gather data?


Not sure which drivers to choose? Operating System – Windows 7, Windows 8, Windows 8. This page requires Javascript. By using our site, you acknowledge that sacn have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service.

HP CM MFP Scanner Driver under Vista – Microsoft Community

Search for all the printer driver packages, Right click and uninstall. Modify your browser’s settings to allow Javascript to execute. In Device manager search for the device, right click on it and select the option uninstall d. Email Required, but never shown. Update a driver for hardware that isn’t working properly.

HP Color LaserJet CM1015 and CM1017 MFP – Install HP print and scan software on a Windows computer

The app that manages scanning may need to come from the original install and may or may not work with Win 7 64bit. Full software Solution and then click Download.

We bought a new laptop with Windows 7 and the only way we could get the printer to work was to download Universal drivers and run them under Vista comaptibilty mode. How satisfied are you with this response?

To view the recommended solution for another printer, go to one of the following links:. Restart the computer and then try again to double-click the acan.

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